Managing Hotel Operations M: 7019944355
Need Answer Sheet of this Question paper Contact us at answersheethelp@gmail.com M: 7019944355 Managing Hotel Operations Multiple Choices: Q1. Housekeeping is the responsibility of: a. Hotel manager b. Reservation manager c. Rooms manager d. Executive assistant manager Q2. Which of the following is not the method of minimizing the overbooking problem: a. Increasing restrictive policy b. Third party guaranty c. Threat of legislation d. Advance- deposit reservation Q3. Which of the following is the channel of the traditional reservation: a. The changing role of travel agent b. In-house reservation c. Central reservation center d. All of these Q4. The real component of “TQM” is? a. Bedding b. Cleanliness c. Noise ,temperature and darkness d. All of the above Q5. Arrange the following into hotel organizational structure: i. The room manager ii. The general manager iii. The hotel manager iv. Manager of guest service...